I am in the process of being pre-admitted for surg...

I am in the process of being pre-admitted for surgery early tomorrow am. I was called on Fri and told to report to the hospital by 11:00 for an 11:30 appointment today the day before. The person who called neglected to tell me the hospital has complimentary valet parking. I am parked in the multilevel garage on an upper floor. Being as I am have spine surgery tomorrow being able to valet would have made my life a lot easier. To add more insult to injury I wasn t seen by anyone until noon, an hour after my arrival. At present I have been sitting another 30 minutes waiting to speak to a nurse for further intake. Having surgery is stressful enough. The hospital should see to it they don t make matters worse for the patient. My surgery is scheduled for 7:30 am tomorrow. I am very concerned I will arrive at 6:30 am and still be waiting at 9 for my procedure. It is now going on 1:00. I have been here almost 2 hrs and about to cancel my surgery.