Worst customer service ever,don't call them expect...

Worst customer service ever,don't call them expecting to be assisted coz they won't look into your queries. I have literally called them 4 times already for a certain body part for my car,the routine is the same,the guy in the spare parts department will always take your contact details as usual and promise to give you a call back,then hangs up the call....you can as long as you want,never calls.
It has happened repeatedly 4times already.