Juanita Jennings

Review of Hotel Pennsylvania

My experience did not start off great. I paid almo...

My experience did not start off great. I paid almost $400 for a one bedroom suite. It looked like a motel the doors were old stains on the wall. Couch tore up. I was appalled. Since i was having a hotel party i thought i could make the most of it. Until my friend discovered a mouse. I had went to the front desk where multiple people were complaining about rodent problems or it having leaks. I complained got switch to another room that looked worse. So I went back down stairs after waiting 30 minutes for a front desk person that never came back i asked for the manager. The manager was a kind gentleman and hooked me up with a renovated room where the doors and room were new. Which is located on the 14th floor. But this hotel needs a makeover and an exterminator. I shouldn't have had to change my room which I've never done before let alone twice .Too many people were saying they saw rodents in their room. For the money it was just not worth it. I do not in good conscience recommend it to any