Omg Briana Wright is awesome, she took the time to...

Omg Briana Wright is awesome, she took the time to look at my account and seen i have been with your company for over 5 years and advised me about a discount that I could be receiving and also looked to see if I could get a lower rate. I had spoke with a previous representative and ask them the same thing and they advised me no I didn't have a lower rate available to me so that was very disappointing at that point but speaking with Briana she advised differently so for her taking the time out today and really researching my account I applaud her. I work in customer service myself and you guys have a great representative there with your company. Briana thank you so much honey I really do appreciate you.