I would give 0 stars if that was possible , an abs...

I would give 0 stars if that was possible , an absolute joke of a company ! I rang up on a Friday teatime, as I have a leak and a blocked drain, unfortunately they told me they had no one available at that present time who could come out but they would definitely be able to assist. They informed me that someone would be able to come to my property between the hours of 8-12 on Saturday morning and took the card details. I turned the water off. I woke up v. early on Saturday morning to take my young children to my sisters for a wash ( as I have no running water ) and breakfast and returned home to wait. At 10.45 I received a phonecall from the company stating they were no longer coming, no reason given, or alternative suggestion. It s an absolute disgrace to leave people in this position. AVOID AT ALL COSTS!