The concierge named Mary or Maria call me a while ...

The concierge named Mary or Maria call me a while after my brother left a package for me tell me that she had it and was calling to see if I can still come get it even though when I came the first time the front desk told me they couldn't find it weeks after she could have easily went with the hotel policy and disposed of the package, but she called me she let me know who she left it with and made sure I know who and where to ask for my package. Excellent customer service and very nice staff. I would stay there anytime soon I need a hotel Plus my brother told me he likes it so that's a double recommendation.