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Bridget Robertson

4 years ago

Atrociously bad insurance company destroying patie...

Atrociously bad insurance company destroying patient care. Impossible to get to a representative, their system is designed to delay and frustrate. Then you get transferred in circles so they can avoid doing their jobs and paying for medications. Then they send you to 3rd party companies like express scripts who fail to even recognize patients in their system. Insurance companies right now think they know more than the doctors and they should not have the say in prescriptions and testing approval that they do. They base what is on their formulary entirely off of costs and underhanded deals with pharmaceutical companies, absolutely not what is best for the patient.

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