The downtown office had parking, which is very nic...

The downtown office had parking, which is very nice, and while they did strongly suggest their pet wellness service, which seems like insurance, they were gracious when I declined. The front desk was understaffed, and left unattended fire a few minutes twice while I was there, some of us waited until someone appeared. My kitty got good care, and the vet tech who did her intake was super nice.