The management of this hotel is rotten, un-respons...

The management of this hotel is rotten, un-responsive and doesn't seem to value its customers. Thy pledge to be the best hotel in town but you really wonder, is anyone in the back office taking their jobs seriously? It takes like weeks to get a reply on a simple query; which is then not even accurate and you just feel like they give nothing about you as a guest. Certainly never again in Dar.