Completely ironic that they can mail out product t...

Completely ironic that they can mail out product to makeup artists on YouTube and other various social media sites for marketing and PR but can't seem to give regular paying customers the time of day.

I have ordered from them three times and each time has been beyond frustrating. The first time their website was not working properly and would not allow me to place an order. I called and was told my order was actually received several times, to which I immediately told them to cancel all duplicate orders. I was told they had to wait to receive payment for all of these orders to make sure it wasn't already canceled on my end... WHICH I HAD NO ABILITY TO DO. Took forever to get sorted out and receive my order. The second time I placed an order and it took weeks and weeks to receive. Never got a shipment confirmation, it just showed up. This third time, I placed my order three weeks ago, still haven't been charged, no shipment confirmation, again... nothing.

I can not recommend ordering anything from them online at all.