Martin K

Review of Renault Suisse

Repeated calls to Renault Suisse because of variou...

Repeated calls to Renault Suisse because of various problems on my Espace, each time completely incompetent, not particularly proficient in the German language, employees at the other end, each time a case is opened that will not be found next time, unsuccessful attempts, a manager On the e-mail request, the answer came from customer service in Austria! in so bad German that I had to read it twice to understand the answer.
Problems are reduced, I was even accused of simply not being able to operate the vehicle! OK, at least they apologized for that later. Here the principle prevails devinitively: "Knock off the customer until he gives up"