Steve Smith Review of Tots to Travel
Has anyone been able to contact Tots To Travel rec...
Has anyone been able to contact Tots To Travel recently or know if they are still in business?
They are not replying to emails, phone numbers removed from website, and previous phone number now discontinued. They have not yet filed for administration, and not recognised on any of the travel agent associations (eg ABTA). Just seemingly disappeared with people's money...
The founder is a lady called Wendy Shand who seems to be merrily active on LinkedIn but won't reply or communicate with her (former) customers. I sympathise with all independent companies in the travel industry during this very difficult pandemic, BUT there is a matter of ethics and decency to customers = people, and that's communication. Wendy & Tots to Travel seem to have completely ignored that.
Comments: