Maggie Zimmerman

Review of Cuban Crafter Cigars

Terrible shipping and customer service. I ordered ...

Terrible shipping and customer service. I ordered some cigars and believed that they would be shipped within 48 hours like their policy states. It took a week to ship my items! They were a gift and were not delivered in time. I sent two emails and never received an answer. I called their number twice and was told nothing could be done. The second call I asked for a refund of shipping. The lady I was talking to said she had to talk to her boss and would call me back. I have heard nothing since. Will not be ordering from this company again.