I have never reviewed any company a 1 star before,...

I have never reviewed any company a 1 star before, first for everything. This place never return calls, everyone is "away" or " not available" for weeks. You get redirected multiple times cause they dont want to deal with you, its easier to pass the buck. When you tell them it is an emergency, its avoided and quickly transfer your call. We just needed anyone to talk to about an important document to be printed, that is all. I think the "solutions" in RCAP Solutions should be removed.