Completely disgusted and cannot believe this store...

Completely disgusted and cannot believe this store sold me a returned and possibly used bag or a display bag. I only found out after a friend who frequents the store mentioned that my brand new and never been used bag came without original plastic protections around the strap and the yellow cover cloth protecting the front of the bag. Based on their return policy, the moment I purchased this bag and walk out the store it would be considered used as you need the original plastic protections for a return/exchange. Extremely and highly unethical for the sales associate by the name of Lucille for failing to inform me before selling me this bag. So be aware and always check your items before you pay and make sure they are selling you a brand new item. This will be my last time ever purchasing anything from Goyard. Going to attempt to dispute this with my credit card company to death unless Goyard offers me a satisfactory resolution by exchanging a brand new and never been worn or used bag without additional cost to me.