I visited several months ago. They could not run m...

I visited several months ago. They could not run my insurance at the time because it was a weekend but said they would collect a $50 copay at the time and then refund me or charge more depending on what my copay ended up being when they could run the insurance. I got my explanation of benefits from my insurance in September which said my copay was only $30 but I still have not been refunded the difference. This either represents immoral business practice or lack of attention to detail neither of which are qualities I want in a healthcare provider.

UPDATE (2 stars to 4 stars): After they saw this review, they immediately reached out to me and refunded the money. Overall, I received good care and this seems that it was a simple mistake.