Sophie Wong (Soapyyyy)

Review of Pacific Bookstores Pte Ltd.

Ordered extra school books, stuff never came but t...

Ordered extra school books, stuff never came but they still got the cheek to charge us. Now times are bad, it seems that even a bookstore will attempt to scam you. Their office phones obviously doesn't work or manned by a phantom. You can call until the cows come home nobody picks up your call during the stipulated office hours. Submitted webform for missing items have yet to receive any response, it's been 8 days since. Now I have to take leave to go to their office since current attempts of communication doesn't seem to work with them.

Update: got back missing items after making a trip down to the school bookstore, no questions asked also no apology given (not that I was expecting it). Not changing my rating because it was 3 weeks of my time trying to call and email which absolutely led to nowhere.