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Luis Maldonado

4 years ago

Worst experience I have ever had at any theme park...

Worst experience I have ever had at any theme park I have ever been too. Not only did I have to wait over 4 hours for food 2 hours just to order and another 2 hours in another line to pick up food. When it is finally my turn to pick up my food not only do the run out of what I ordered, i got attitude from a snot nose 15 year old who simply doesn't comprehend the fact that the customers who wait in that line are the reason she get a check every two weeks. Now I know you should have to put up with ignorance from a guest. But in this case it was she who was acting ignorant. Then I was told by the supervisor that all they had was chicken sandwiches and veggie burgers which did I want, neither I ordered a cheese burger and that what I want. Well were out so chicken or veggie burger? Like that's it take it or leave it, I'm like really not even gona try to please the customer in some way shape or form, not even gona try.. I know the customer isn't always right but the customer is the customer. Why is there no toy r us, payless going out of buisness. Failing sales. Which you can almost be sure that it's because of lack of customer service or caring!
Any way I say go to Hurrican Harbor at your own risk you will see. They treat there pass holders like there not worth their time.

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