sunnyday98 Review of Wizard Marine
I have just received the worst customer service I ...
I have just received the worst customer service I think I have ever experienced. Don't expect your boat to be serviced in a timely manner if you haven't bought it from them. I called them up Tuesday and they indicated they could look at it on Thursday but not sooner. OK, that's my parameters. Thursday comes along and now they say they MIGHT be able to look at it mid next week because they've sold a couple of new boats and they take priority. Of course I am upset for being treated like a second-class customer and lied to on Tuesday, and Geoff the service manager proceeds to personally insult me. Unbelievable. Obviously this business is devoid of integrity, commitment and customer service. it is only concerned about selling new boats. I wouldn't even buy a new boat from these guys as a $180,000 boat they sold on Friday blew the engine on the weekend.
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