Beazer is a great place to have a key made, or doo...

Beazer is a great place to have a key made, or door knobs rekeyed. Other than that, they seem terribly disorganized. I ordered two Emtek door knobs from them last spring for a project. When they arrived, they couldn t find them among the orders stacked around the shop. I came back the next day, and they had only found one door knob. When they eventually found the second door knob a week later, it was missing parts. Once they finally got all of the parts in, it was too late for me to use the door knobs. So, I asked about returning them, and they said I would be charged a restocking fee. $130 later, and I have no refund, and no door knobs. I probably won t ever go back, which is unfortunate because I like to support small local businesses.