I can't speak for the cityjet representative that ...

I can't speak for the cityjet representative that told me I had to be 2 hours early for a flight, but when the rep at the BA counter heard me say that I had been there an hour and my current flight hasn't left yet, she rushed me and my girlfriend to the front of every line and actually got us on the flight. Phoebe, you rock! Thank you so much. In case you were wondering, we (American couple that was exhausted) made our flight! Thank you thank you thank you!