We had our wedding celebration in July, 2016 and t...

We had our wedding celebration in July, 2016 and the service was absolutely horrible and embarrassing! Magic Yacht Charters failed miserably! Steer clear of their vessels!
1) The boat was not ready when the guests started arriving. The staff were still setting up and cleaning this included vacuuming!
2) The captain was not there on time and then when he finally arrived, he kicked all of our guests off the boat so he could do a head count which created a back log on the dock and interrupted our receiving line.
3) Regarding the food, they failed miserably. They did not provide what we had ordered. We ordered a breakfast buffet, fruit, a seafood station and a sushi station and all foods were to be set up at the back of the boat. The eggs were suppose to be made to order which did not happen, and they did not supply any of the breads, pastries and muffins that were on the menu. They were also understaffed so the line up at the buffet was long! They served maple syrup right out of the container all gooped up sitting on the back deck this scene resembled my after-grad breakfast in a small Alberta town in 1982 that all the parents got together and cooked in a park. All that was missing was the pick-up trucks and the paper plates! The seafood station and sushi station we ordered was actually embarrassing. A small metal bowl of crab legs and a small plate of sushi was sitting on a big bare table looking stupid at the front of the boat and to think they charged us an additional $21 per person for this the food supplied was no where close to being able to serve 60 guests!! The seafood station was to include much more variety and be presented on an ice sculpture. Well, and the fruit tray, it was upstairs somewhere, we had to ask for it to be brought down and they just set it on a ledge sitting all by itself at the back of the boat also looking stupid and it remained untouched as it was not where there was guest traffic.
4) They ran out of sparkling wine half way into the trip.
5) We had asked for a ceasar station to be set up and had given them a list of condiments of which they only supplied half of what we asked for and charged us $15.00 per person just for the condiments (the price per ceasar was on top of this amount).
6) They failed to provide a bartender that we had specifically asked for that would circulate taking drink orders. This resulted in long lineups at the bar.
7) They supplied the equipment so we could play our wedding video and it had no sound!
8) And last but most certainly not least, there was a leak coming from the upper level where the ladies washroom was and it was dripping on one of the tables and they simply responded that there was nothing they could do about it. EWWWW!!!!!!
They charged us all of the money up front. We sent them the list of issues and all they are offering is a 15% discount! That is unacceptable!