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Kara Braun

4 years ago

My Fiance and I were referred to Chef's Expression...

My Fiance and I were referred to Chef's Expressions from our Venue as they were on their "preferred catering" list. On our initial phone call with David, everything sounded great and he assured us that he could get within our budget of $80-85pp. After the first phone call, David never sent any of the information that he said he would. We waited around for weeks, sending several emails of inquiry before we finally called him and he picked up. He apologized and claimed not to be receiving our emails. Okay, that's fine, I understand technology doesn't always work properly. He then finally sent us the proposal we had been asking for. It was almost twice the amount that we had initially spoken about. It was as if we never had an initial meeting. When we asked him about this, he said there wasn't anything he could do and that he "tried", but with "equipment, linens, transportation and staffing" there was nothing he could do. He wasted weeks of our time when he could have been up front with all of the costs. Our wedding is going to be small, under 50 people. It seems like maybe Chef's Expressions didn't want to deal with an event so small so they added additional fees. It's that or they are deceptive with their prices for every event they cater. I would definitely skip them for your small events and make sure they are being upfront from the beginning about the costs.

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