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Aiden Tascic

3 years ago

If there was a zero star I've would give them just...

If there was a zero star I've would give them just that. They are a scam, they just broker for internet/TV, your service will still be provided by local Charter/Spectrum or DirecTV.

My internet is down more than it should be. And is not Spectrums fault, Consolidated Smart Services either mess up billing or have their inexperienced techs mess up wiring when they do come out for service.

Just recently. My internet went out for 4 days until they could send someone over to inspect. Guess what, they always find a reason to suggest the issue is your modem and the tech will have to inspect it. Well it s not, modem is working fine and is connecting to Spectrum. If this was an official Spectrum tech they would have looked all possible scenarios outside to make sure everything is working, but NO, Consolidated SMART Services, just makes your life more complicated. Nothing smart about that.

I recommend you go direct with the service provider and stay away from these @$$holes

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