This happens to be my families favorite location. ...

This happens to be my families favorite location. Today there was a misunderstanding about our order (never happened before) and we had been waiting for almost an hour when I went to check to see how long it would be. I was told 6 mins. No big deal. Food is always worth waiting for . An associate came out and apologized with a refunded ticket. They paid for my $40 order plus $20 more. They didn't have to do that at all. The food here is always fresh, delicious and customer service is the best in the area. Thank you Imo's. Forever my choice in pizza.