I am waiting in their lounge for more than 1 hour ...

I am waiting in their lounge for more than 1 hour now to meet with their finance guys and this is my second attempt.The front desk person has paged the finance guys more than a couple of times now and nobody has turned up. The thing is the Finance guys don t take appointments as well. So far it has been a real bad experience although my car buying experience has been a smooth one.