on February 16,2017 I booked with this resort for ...

on February 16,2017 I booked with this resort for a one night stay but due to something coming up I called back if not that same day the next to cancelled my reservation in which I was told it was cancelled only to receive a reminder email of my up coming stay with this resort on 2/23 /17??? I then called the resort to inform them of the email I received. The problem is that if I'd never received the reminder email I would've been robbed out of 366.76 which is very upsetting to me. The fact that the mangers Brittany North and Amber refused to acknowledge that one of there employees fell to do there job is nerve wrecking. manager Amber informed me she cancelled my reservation on 2/23?? which is the date i got the reminder letter and funds would be back in my account on 2/24/017 in which they are not is very disturbing. Its seem'd like a great idea to book with this hotel but after this i'm just not sure anymore. If i can't trust you how could I dare EVER BOOK here again.... Here we come Vegas!!!!