Do not order from Sephora online.

Do not order from Sephora online.
Order came with missing item.
Customer Service hotline/email only open during office hours mon-fri

Still did not receive my missing item.
12 AUG - Sent email to inform
14 AUG - Sephora replied
15 Aug - Sephora inform they will send the item
DID not inform me when they 're sending and no respond to my email after that.

Will be going to small case claims in Sept. Remember to keep all email as evidence.