Mary Russell

Review of The Meritage Resort and Spa, N...

We stayed at Vino Bello. Room was lovely. Check ...

We stayed at Vino Bello. Room was lovely. Check in bumpy as our reservation was not accurate, but they worked to adjust it. The only family pool is behind this portion of the resort and parents had screaming children until 10 when the pool closed. There is an adult pool, but in the evening it was a walk to sit by the fire area. The one in Vino Bello was not an area we could go to as kids had food and garbage all around the fire pit.

There was no glassware allowed and this is wise, but there was none in the room as we went and bought some to comply. Many people had winw glasses and bottles in the area.

The bbq area was taken over everyday and families spread out in the area for the day. We were able to finallt get in at night. Suggest post signs to help encourage people to cook and then open the area up.

Parking was the worst i have ever seen it. Not sure why.

Many times we had to go to the front desk to straighten out room issues.

The resort responded nicely and it seemed fixed but somehow it just did not happen until almost our last day.

I hope that it will be better next time.