Amanda Spring

Review of Rainbow Rental

I keep forgetting to write this. My boyfriend and ...

I keep forgetting to write this. My boyfriend and I relocated back here in June. I used Rainbow back in 2018 and absolutely loved the place I was in and their customer service. They were super nice in helping me find a place and when I was dealing with a medical issue they were super understanding. Well My boyfriend and I applied for an apartment we really wanted. He had looked at it and we each paid the fee. Did not hear after 3 or 4 business days so I called and was told oh the lady who does it wont be on until Monday. This was like Wednesday or Thursday. Never heard a word from them! We were staying in a hotel and had to scramble to find a place. Thankfully we did. We never heard from then!!! They took our money and that was it. We both didn't have time to fight them but be aware once you give them the application and money hopefully you dont get screwed like we did. It is sad because like I said I had a great experience with them last time.