Had a bad experience regarding breakfast and next ...

Had a bad experience regarding breakfast and next time I will be staying at the Hilton next door.

Was told both on the phone and at check in that the complimentary breakfast could be sent up to my room if I paid the $5 delivery fee and gratuity. Called room service in the morning and was told that they couldn t do it and by that time it was too late to go downstairs to the restaurant.

That s fine, I understand I was mistakenly given wrong information. But when you make a mistake you make amends for it and the 10% off my bill that was offered wasn t even enough to cover the difference between the regular room and the room with breakfast. I paid extra for the privilege of having no breakfast.