Such a wonderful and memorable experience I ve had...

Such a wonderful and memorable experience I ve had at Chapman Global in Orange. Today I checked out from having a pretty invasive surgery on Friday. I feel it s my civic duty to share my recent personal experience with others that may not know about this hospital or be misled by unfairly made negative reviews. I Checked in on 5/14/21 (Friday). l was very nervous and I d never heard of this hospital and I was traveling from LA to Orange, alone. I had gone previously to another specialist for this same procedure at a private practice in the Brentwood area, but I didn t have a very good experience there, so I wasn t expecting too much from this place. But, during the short train ride I told myself I have to walk in with an open mind and not base my previous experience on this new one before it even happens. It s not fair to the staff and it s not fair to myself. I was there after all because I couldn t take care of what was wrong with me and I have to trust that these professionals, know what their doing, and that they will care for me the best possible way. So I walked into the lobby around 11:02 am. Immediately I was greeted by a gentleman wearing a mask at the front door. I was directed to the front desk a few feet away. He did this with a smile in his eyes. I was then greeted by a young woman, with a very professional and welcoming demeanor. I found these small moments are what changed my outlook. As I began to take in all my surroundings, It all became so easy and I could finally feel myself relax. After only a short moment of waiting, I was taken to the prep area where I changed into my gown. Everyone I saw had a mask on and seemed to be very happy to be there. The facilities were very clean, organized and quiet, but not eerily quiet. I appreciated this. Leigh/Lee was the woman that was assigned to me when it came to my IV and going over some questions. Carrie was also very helpful and friendly and even laughed with me for a bit. As it came closer to the time of my procedure, those that played a major role in my surgery including Joel, Dr. Najafi and Dr. Montgomery introduced themselves one by one explaining what was to be expected, all the while answering any questions I had.They took their time and really showed care for me as their patient. This was super professional, but more importantly it s the care that they showed for me that really mattered. I was taken into the OR were I was greeted by 3 others. I believe Corinna was one and the two other were men. They wore masks as well and the room itself was spacious, very modern and clean. It was very easy at this point to trust everyone and know I was going to be ok, if not great. I closed my eyes and when I awoke I didn t remember a thing, but I was smiling, laughing and thanking everyone. My doctor was there when I woke up to see how I was doing and he even called my partner to let him know it was a successful procedure. My Room was 219. It was very big and clean with a large window that I enjoyed looking out of, despite the weekend clouds. The woman that took me to my room was very careful and patient. What I ve learned from wearing a mask most of last year and these past few months is, If you are paying attention to people, you can see the kindness in there eyes. This is what I experienced from everyone at Chapman Global the entire 4 days I was there. Also, Because I have a gluten allergy the staff accommodated me with no issues, preparing flavorful and healthy meals.The willingness and the passion matched with the level of expertise these individuals put into caring for me, was above my expectations and anything I had ever experienced in this type of environment. This was my 3rd operation so far, but my first there at Chapman Global in Orange. A lot more can be said about how wonderful this hospital and staff are, but I m running out space. I appreciate all the staff at Chapman Global. Thank you to all my nurses and anyone that assisted 219. Everyone I met is there because they want to be and it shows. So please, appreciate them. Bless you all. - Michael