Customer service is below atrocious. I bought a V...

Customer service is below atrocious. I bought a Vizio TV and couldn't get their soundbar to recognize the TV. "Support" took my phone number, made me run through the basics, then disconnected me and never called back.

Months later tech support put me through same routine and said a technician would come to my house to fix the problem.

Now they've emailed me threatening to close my complaint since I have not returned either Vizio product -- which was never even considered as a technician was supposed to visit.

Regarding service, they do not deserve even one star.
You're on your own if you need help as Vizio's help is abysmal!