Rude nurse and doctor on 5/2/2016

Rude nurse and doctor on 5/2/2016
I went up there they refused to help my girl the had the nerve to ask if i was paying and ask me twice if i was paying and they were not going to bill my insurance they even shut the door on me when i was talking would not let me get a word in told me to go home and to go see my physician. And the knew something was but did not want to do anything about who do i need to call to complain about this issue