DAVE SMITH Review of Allen Precision Equipment
First I'd like to give a shout out to Leslie Taylo...
First I'd like to give a shout out to Leslie Taylor who personally took care of my issue and exceeded my expectations. I needed a knob for my Schonstedt - it fell off traversing through the woods - anyway, I thought that with the purchase came the Allen wrench to attach the knob by tightening the set screws. Long story short it was my mistake - I had seen the ad for the included Allen wrench on another website. That didn't matter to the good people at Allen Precision Equipment because when they heard about my situation they sprang into action. Even though it was my mistake they expediated the needed wrench along with a template and lens cleaning cloth. This proves to me that they honestly care about their customers and I for one really appreciate their personal service. Well done Leslie, you have made me a very satisfied customer and I will happily continue to buy from Allen Precision Equipment anytime I need quality parts.
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