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Planned a fun weekend getaway to stay at a nearby ...

Planned a fun weekend getaway to stay at a nearby hotel and use the Aquatopia waterpark for the day. The rates at Camelback were about $650 so we couldn t afford to stay there this time around. We got to the waterpark around 10:30am on a Sunday. Line for tickets was just starting to get big and it seemed very unorganized. I m 8 months pregnant and we waited in the line for about an hour with our 3 year old. We get to the front to pay for tickets and cashier says oh sorry, we re only letting guests of the resort in now and sold out to the public. I was so mad given we waited in line for so long (pregnant and uncomfortable) and there was no sign or staff letting anyone in line know that they needed to be a guest at the hotel only to get tickets. I asked for a manager and she wouldn t budge and said she was at full capacity for outside guests and couldn t let us in and didn t have any staff to use to tell people in the long line that they were full. How hard would it be to have someone just walk by and announce it or put a sign up ? A good business would apologize and offer us maybe a discount pass to come back in the future or some other accommodation but nope! We would have spent a lot of money there for the day and done other activities and come back to stay in the future but now this has left us feeling pissed off. We went to Kalahari (10 min away) and had a great time. Waterpark was much cooler and bigger than Camelback s looked and everything was organized there. Easy to get tickets and they even have spectator passes (for pregnant like me or injured etc) which Camelback did not. Highly recommend going down the road to Kalahari instead. They have all the same activities inside (mini golf , arcade etc) and we had An amazing day.

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