Tyler Conley Review of Samsung Experience Stores
7/10/19 update: brought it into the store, Christo...
7/10/19 update: brought it into the store, Christopher pulled up my purchase history and fixed the screen. Really good customer service on his part!
Original review: Paid $8 to have them put a screen protector on my cell phone (plus the cost of the screen protector) and they did it wrong. I pointed it out while I was there that it was bubbling and didn't fit properly with the case I purchased and I was told it needed time to "cure". No, it's just on wrong and it doesn't line up with the case I bought while I was there. So now the top of the screen protector is messed up and the bottom section of the screen is exposed by the offset. Nothing like spending over $1,000 at the store on a new phone to have something that was supposed to remove hassle from my day instead create it. It's an hour one way for me to go back, which isn't worth my time because I can buy a new one and do it myself cheaper than the fuel and time to get it fixed. The sales guy that helped me was very friendly and helpful, I don't know who installed the screen protector, but don't pay to have them do it just do it yourself.
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