Terrible service! My husband tried to get a recall...

Terrible service! My husband tried to get a recall done and no one picked up the phone for him to schedule an appointment. By the 5th no anwser he had to show up. Gets there the front desk lady was rude and just sent him away to the service and not apologizing for not answering the phone. The service guys were standing around talking ignoring him until finally he had to go up to them and instead of hey how are you, it was do you have an appointment. In my opinion it is worth going to boone to their Honda dealership. We recently went there looking to buy a car and the service was so terrible we decided even if we wanted a Honda we would not buy it there.