Alan Kessler Review of Paul Stuart, Inc.
I am a really old person who still commutes to wor...
I am a really old person who still commutes to work every day and runs a very large company. I have been a customer of Paul Stuart for 59 Years. I never had a problem until the company was sold to the new owners. Michael Ostrow, the third generation and last member of the founding family recently left and the store has taken on a different way of doing business...for the worse. I recently visited the store to buy a blazer, some sport jackets and a couple of suits. I was told that my shoulders were too rounded to be fitted and I would need made to order garments. I was also told that the tailor shop is no longer permitted to perform the same alterations they have been doing for me for many years even if I paid for it. Do you think I am being conned or do you really think i am the hunchback of Notre Dame (or of Paul Stuart). What arrogance! How embarrassing and insulting to be told this in front of the entire sales staff on the second floor.
Comments: