Jan Gaughan

Review of Grandview Laser & Surgery Cent...

Make them bill you for the deductible, do not pay ...

Make them bill you for the deductible, do not pay up front like I did. They collected my insurance deductible at the time of surgery and applied to their account in error - the deductible was due to the surgeon, not Grandview. They have been overpaid for months and did not contact me or send any statements- just sat on the money. In the meantime, my doc is due the deductible. Several months and still not handled. Last I heard it would take 4-6 weeks for a refund.... I should have told them initially that I'll pay the deductible in 4-6 weeks.