I'm on the fence with Vistek. I have one guy there...

I'm on the fence with Vistek. I have one guy there named Rob Cole who consistently goes through walls to take care of us and our business. We appreciate Rob very much.
Not sure if he's a diamond in the rough or not, but the other staff are less than desirable.

Their rental department is decent - but the shape of the gear isn't. You'll wait a decent amount of time before being helped, but don't dare be even a minute late returning the gear (which will take 30 minutes for them to check over to make sure you don't get dinged extra).

Their hours are also a little difficult for the modern day consumer. Nice parking lot for customers and good selection of gear. It is always a good thing to shop local - but it can be tough when their pricing is generally quite a bit higher than the competition. I'm on the fence.