andrea severin

Review of AMP Security

Horrible company. Do NOT let them try to sell you ...

Horrible company. Do NOT let them try to sell you this security system. First they state as long as I keep their sign in my lawn there would be no cost to me. As she goes along writing contract, she zeroes out all the cost of equipment. Then she said if I apply for credit card my monthly cost would go from $99 a month to $63 a month. I said oh so it's a credit card I can cut up when I get it in mail. She said yes. Well they conned me into applying for a loan. Now I have over a 2,000 dollar loan I have to pay. When I got my first bill from GreenSky is when I realized I applied for a loan. The other reason I did not know it was a loan is because she said as long as I kept the sign in my lawn then after a few years the monthly fee would drop in half as a thank you. Describing it as if I help advertise then I get a discount in the future. I was confused because at first this was suppose to be at no cost to me. I also had to pay an installation fee of $129. So I thought the con was up with that, until again, I got my bill for the loan I didnt know I applied for. Well then on August 15th my security system failed twice in 45 mins (while I was at work). Because of that I received a letter from police department I owe $100 fee for responding to two false alarm reports. Also a letter stating I need a permit to even have the security system. I was never told that, but I do see in it pamphlet now. I called Amp smart and they only offered for someone to come out and fix the failed system. I do NOT trust the system. If I want out of contract I would have to pay 1,200 dollars and would still owe for the loan. When I called police department regarding permit and issues with service they said I was there 3rd call today about this service. Highly recommend to go somewhere else for a security system. I'm so embarrassed I was conned, especially into the loan. I have great credit and did not need to take out a loan or need this hassle.