Steve Trottier Review of Wizard Marine
I found a boat on there website that I was interes...
I found a boat on there website that I was interested in so I called and talk to Mike. He told me I was lucky that I was the first one to call because the boat wouldn't last the day. I asked him if I could leave a deposit and come in later that day with my trade in. Mike said he had no issues with my trade but he couldn't take a deposit because it wasn't fair to everyone else and I probably didn't have the cash either. ($45k not to many people do) He told me to call his finance department first so I did. After a half hour on the phone and a hit on my credit the finance lady said she would call Mike and secure the boat. 10min later she call me back and told me Mike would not deal with me because its not fair to someone coming in with cash or no trade. So did as I was instructed and still Mike refused to sell me the boat. Now I have an outstanding loan against my credit that I never used. I have never been treated with such disrespect. Do yourself a favour buy a boat from someone else. These guys are obviously only interested in making a quick buck and could care less about customer service.
BTW the finance was very nice and did not deserve the blast I gave her. Sorry.. You should go work for another dealership where they pride themselves on good customer service.
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