I have flown with BA many times. All I can say is ...

I have flown with BA many times. All I can say is they have rude and obnoxious cabin crew, unhelpful customer service teams in South Africa and India, and the last plane I took hadn t even been cleaned properly. Also, I have a long term health condition meaning I need an aisle seat for my upcoming flight, which they gave me, to be fair, but they wouldn t let my partner (carer) sit with me, despite their policy to the contrary, then they would, then they wouldn t. Took a month of back and forth emails and phone calls before they would finally let my partner sit with me. Hopelessly inept at best, woefully inadequate at worst. What the hell happened to this once great airline? Avoid like the plague.