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ali alharthy

4 years ago

Luxury hotel with low quality of services

Luxury hotel with low quality of services

1- I arrived late at 5pm, they give me the keys at 6:30pm, that s because room wasnt ready

2- room was noisy, strange sound of clicking comes from a/c

3- uncomfortable beds, bad smell in sheets and towels

4- i think there is problem in ventilation system of the hotel all the facilities of the hotel and lifts has a kitchen smell

5- room rate was included with breakfast,
When we go to the restaurant to have breakfast they told us restaurant is full and there is long que and we have to regist in a waiting list and wait !!

6- all that with a very high room rates

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