On 12/29/13 I called the store trying to locate a ...

On 12/29/13 I called the store trying to locate a winter jacket that I needed for my son. A clerk by the name of Amy (in Denim) on the 8th floor helped me on the phone. When I suggested that if she were busy should could call me back because the item locator said your store had only one of the jacket that I needed. She very nicely said "no, that's okay, I'm all yours right now." She located a jacket without a tag, said she would check the back for more and call me back. She called me a little while later to inform me that she had located more of the jackets and would hold it for me until the next day when I was coming downtown. I went to the store last night to pick it up. Amy was working. Although she was busy, she retrieved the coat and made my exchange, with nothing but smiles and kind words. Amy is a fabulous sales associate and someone who would keep me coming back. Just thought you should know.