How long does it take to get countertop installed?...

How long does it take to get countertop installed? My measurements were taken 15 days ago. I was told 7 to 10 days. I have 2 small children in the house without the kitchen. I called to find out estimated ETA and all I got was we received your stone, scheduling should be calling me. Hmmm, but when? So far days are turning to weeks and soon weeks will turn in to months.