Steph Lessard

Review of Granit Design

(Revision)

(Revision)
If our adventure with Granit Design started very badly, everything ends on a good note. Communication was just poor. We felt more like communicating with office people with little training in customer service than anything else. Far be it from me to pretend that they are not competent in their respective functions, but working with the public is not for everyone. Luckily a certain Anthony Gonzalez took over our file and we were able (finally!) To have clear answers to our questions.

Positive points: Spectacular end result (the joints are not very visible). Professional and courteous measurement and installation technician.

Areas for improvement: Communication with customers. The layout (pdf file used to view the result virtually) should be much higher resolution.