Venus in the Sky

Review of The Good Guys - Narre Warren S...

It's not often I post a negative post but Good Guy...

It's not often I post a negative post but Good Guys aren't any good. Dreadful service. I waited onto half an hour to be served for a return of a spot carpet cleaner 210$ used 3 times has a smell of dying electric drill. So return on behalf of my son who wished me Good Luck! The staff a polite but they have to be so it's of no importance. What is important why I can't get a refund for a faulty spot carpet cleaner. I left it in the store and the chap said he needed to phone some dude for approval as the lady who kept me waiting for half an hour didn't see a problem with it as she has one and hers works, so an offer of repair was made, why repair if hers is working and she didn't think it was broken. Any way see how it pans out. Be very careful buying goods at The Good Guys as refunds are difficult to get. Good Luck