We brought my brother in severe pain in an ambulan...

We brought my brother in severe pain in an ambulance mind you and they didn't even bother checking him signed us in and told us to wait in the lobby. I asked once two hours had passed and I asked for the wait time and was told you just got here the longest wait time is 6 hours so another 4 hours or so. My brother stated his pain was an 8 shivering could barely walk, they cleared the lobby twice with people who got there after us and we were still waiting. Took 3 hours before staff noticed no one bothered registering us and when she finally did she took a bill of 1000 for us to consent to when they had not even checked my brother. Giving this a 3 because after 5 and a half hours of waiting they finally checked him and the nurse and Doctor are wonderful very attentive but we got here at 8am and its 4:12am shouldn't take that long especially when someone is in very bad pain. P.S the ambulance staff where jerks stating we could have just driven instead of calling them and hitting every bump in the road and laughing when my brother yelled out in pain.